COVID-19

COVID-19 Guidelines

Here at Weanz World your health and safety is our number one priority. We have introduced a raft of new measures to keep you and your family safe during these unprecedented times.

Please familiarise yourself with these before your visit, thanks.

Arriving at the venue

When visiting Weanz World please sanitise your hands upon entering the building, when entering/exiting the play town and at regular intervals throughout your visit.

Doors open at the start of the session and will be locked between sessions. We’ve always been happy to let people in a bit early but, due to our enhanced cleaning regime, this is no longer the case.

Please remember to follow the rule of 6 when booking

Our booking system is restricted to 4 people per booking (not including babies) to support social distancing. If you have a larger family then please email info@weanzworld.co.uk with your preferred visit details and we will arrange the booking for you.

If you or any of your group feel unwell before your visit please get in touch in advance and we will rearrange your visit.

 

If you are queuing outside please adhere to the floor markings to support social distancing.

 

Masks must be worn by all over 5’s when entering the building and only removed when you have been seated at your table.

 

Please do not bring any toys from home into the venue.

 

Only food or drink purchased within Weanz World can be consumed on the premises. If you or your child have special dietary needs please let us know in advance.

 

During your visit

 

Please sanitise your hands regularly using the hand stations located at the entrance to the venue and the play town.

 

Please listen to our staff and all health and safety guidance which has been designed to keep you and your family safe at all times.

 

Only the downstairs toilet will be in use to support social distancing, however, if your need is urgent (we know what kids are like) and it’s in use please speak to a member of staff who will guide you upstairs when free.

 

All food and drink is table service only. Please wait for your server or give us a wave when required.

 

Face masks must be worn by everyone over 5 at all times except when sitting at your table In the cafe as per government guidelines.

 

Please social distance by 1M minimum, 2M if possible, at all times.

 

All toys and props are sanitised and steam cleaned and then replaced with new ones after each session. Please ensure your children keep all toys and props in the play town.

 

All soft material props and toys have been removed.

 

The entrance gate to the play town must be closed at all times.

 

Any children leaving the play town must go directly to their table in the cafe to support social distancing in shared areas and pathways.

 

Upon leaving

 

Please ensure you leave on time to support us in completing all necessarily cleaning between sessions.

 

Please wear your mask when leaving the venue.

 

Please remember to social distance by 1m minimum, or 2m if possible, when leaving the venue.

 

Please ensure when exiting the building that you do not stand near the doorway to enable others to exit safely.

 

All measures have been introduced for you and your families safety and to enable us to reopen Weanz World to our customers. These are unprecedented times and If you have any feedback or concerns before, during or after your visit please let us know.

 

We really appreciate your cooperation!